Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

Technical Service Engineer Expert
Miejsce pracy: Katowice

Job purpose is to work within a Remote Infrastructure Management team. You will provide responsive, professional and competent technical support for SCCM (and similar technologies) and SCOM for our Customers.

  • To administrate and maintain SCCM and SCOM environment including tasks such as OSD and Task Sequence management
  • Windows image management 
  • Software deployment
  • Monthly patching
  • SCCM/SCOM reporting
  • Setting overrides and custom configuration
  • SCOM Management Packs installation
  • Incident, Service Request and Change Management activities – internal and external communication handled in English
  • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
  • To follow established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement
  • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process
  • To escalate issues as necessary to deliver required service level
  • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements
Skills Required:
  • Excellent knowledge of SCCM 2012 and/or SCCM CB (software deployment, reporting, OSD, patching)
  • Good SCOM knowledge
  • Good knowledge of Windows server system administration, management and tools (Windows Server 2008(R2), 2012(R2), 2016)
  • Self-motivated, team player with great communication skills and business understanding
  • B2 level of spoken and written English including technical vocabulary
Good to have:
  • Knowledge of App-V will be an asset
  • Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V)
  • Experience with antivirus systems would be an asset

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

  • To administrate and maintain SCCM and SCOM environment including tasks such as OSD and Task Sequence management
  • Windows image management 
  • Software deployment
  • Monthly patching
  • SCCM/SCOM reporting
  • Setting overrides and custom configuration
  • SCOM Management Packs installation
  • Incident, Service Request and Change Management activities – internal and external communication handled in English
  • To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service
  • To follow established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement
  • To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process
  • To escalate issues as necessary to deliver required service level
  • Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements
Skills Required:
  • Excellent knowledge of SCCM 2012 and/or SCCM CB (software deployment, reporting, OSD, patching)
  • Good SCOM knowledge
  • Good knowledge of Windows server system administration, management and tools (Windows Server 2008(R2), 2012(R2), 2016)
  • Self-motivated, team player with great communication skills and business understanding
  • B2 level of spoken and written English including technical vocabulary
Good to have:
  • Knowledge of App-V will be an asset
  • Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V)
  • Experience with antivirus systems would be an asset

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland
L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/





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